Sales & Customer Engagement Officer

July 11, 2022

Job Description

  • Lagos

Human-Aware RTS Limited

Human-Aware Real-Time Solutions Limited is a provider of cutting edge technology solutions for businesses and non-profits. We help businesses maximize their technological resources for optimal productivity by creating well built IT solutions. Our areas of expertise include: Software development solutions, IT project consultation services, Web design and development services, Database management, Web advertising services, IT support services. We are exceptional in the development, deployment, and distribution of web based software applications.
We are recruiting to fill the position below:

Job Title: Sales & Customer Engagement Officer

Location: Yaba, Lagos
Employment Type: Full-time
Responsibilities

Handle incoming calls or inquiries from prospective customers or clients
Attract potential customers by answering product and service questions
Deal and help resolve any customer complaints
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Cross sell other products and services of the company
Respond to customers’ enquiries via email, live chat, and active social media platforms.
Credit customers upon payment confirmation.

Requirements

Interested candidates should possess a Bachelor’s Degree, HND, OND with 1 year of experience.

Salary
N900,000 – N1,100,000 Annually.
Application Closing Date
30th September, 2022.
How to Apply
Interested and qualified candidates should:
Click here to apply online

To apply for this job please visit forms.gle.

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