Retail Sales Associate

October 24, 2022

Job Description

  • Lagos

WorQulture

WorQulture – Our client, a Fashion brand, is recruiting suitable candidates to fill the position below:
Job Title: Retail Sales Associate
Location: Ikoyi, Lagos
Employment Type: Full-time
Availability to start: As soon as possible
Work Hours: 8:30am -7pm (Mondays – Saturdays)
About the Job

We are in search of a highly driven and enthusiastic individual to handle sales whilst maintaining the highest level of customer service attainable.
As a Fashion Sales Associate, you will be responsible for attending to client orders, processing, recording and reporting on daily sales.
You are required to have a good understanding of all products in order to explain to clients and advise accordingly.

Responsibilities

Greeting clients, responding to questions, improving engagement with merchandise and providing outstanding customer service.
Manage point-of-sale processes
Follow up with client orders to ensure they are delivered to clients in a timely manner
Processing, recording and reporting daily sales
Follow up on payment of all client purchases
Generating and following up with client leads from churned enquiries
Directing customers to merchandise within the store.
Cross-sell products
Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Maintain cleanliness of the workspace
Post pictures of in-store activities
Follow up with clients for service feedback
Ensure high levels of customer satisfaction through excellent sales service
Maintain outstanding store condition
Maintain a fully stocked store
Ascertain customers’ needs and wants
Actively involved in the receiving of new shipments
Keep up to date with product information
Accurately describe product features and benefits
Follow all companies policies and procedures Requirements

Qualifications

Bachelor’s Degree from a reputable university
1-3 years experience in retail, customer service or business administrative roles.

Requirements:

Excellent verbal and written communications skills
Excellent interpersonal skills
Customer service focused
Proficiency in using Excel to record sales
Basic Math skills
Excellent organization and follow-through skills
Basic understanding of sales principles and customer service practices
Friendly, helpful, confident and engaging personality
Strong administration skills
Hands-on experience with POS transactions
Good understanding of record-keeping
Proficient use of social media and content creation skills

Salary
N70,000 / Month.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online

To apply for this job please visit forms.gle.

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