Operations Officer

October 31, 2022

Job Description

  • Lagos


Smollan – We are a global commerce solutions company. We work at the pivot point where retailer, brand owner and shopper intercept. We help our clients achieve faster and scalable growth through planning, executing, measuring and reporting on all aspects of commerce.
We are recruiting to fill the position below:
Job Title: Operations Officer

Ref No: SMWA-21
Location: Lagos
Work Level: Skilled
Job Summary

To ensure organisational effectiveness through the maintenance and sustainability of operational systems and effective reporting to relevant stakeholders

Key Responsibilities and Deliverables
Effective analysis and reporting

Action/administer the structured schedule for all necessary reporting
Screen operational reporting needs to ensure quality
Generate and analyse reports to identify exceptions
Assist with feedback on reporting when necessary
Assist with Time in Motion studies where required and consolidating and analyse data
Ensure operational reporting analysis, when required

Effective Operational Systems:

Maintain applicable databases
Ensure regular meetings are held to discuss systems and processes
Suggest and communicate recommended enhancements
Collaborate with systems users and developers to ensure problems are resolved
Conduct pre-launch systems checks
Assist with the efficient roll-out of new software
Support software users when necessary
Monitor systems implementation and usage and identifying exceptions and escalate appropriately.
Compile and submit reports for auditing purposes and implement suggestions

Effective Administration:

Order new equipment as and when required
Support Operations on repairs processes for equipment maintenance
Provide ongoing information regarding relevant policies, processes and procedures
Conduct regular required audits
Capture project-specific data and ensure quality and accuracy

Do you have?

Minimum Qualifications: Graduate / PG / Certification (Systems, MIS or BI tool)
Minimum Experience: 3-5 years’ experience in a Business Support / analytical environment preferably within FMCG
Advanced excel experience 


Market Related

Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online

To apply for this job please visit smollanwestafrica.mcidirecthire.com.


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