Lead Conversion Manager

August 9, 2022

Job Description

  • Lagos

Max Drive

Max Drive – We are a team of passionate people and a leading technology-enabled company driven by a vision to solve the mobility challenges in Africa. We want to get people and goods to their destinations hitch-free. It is personal for us because we understand the frustration of epileptic transportation. We are making mobility safe, affordable, accessible, and sustainable through the deployment of high-performance technologies and operators.
We are recruiting to fill the position below:
Job Title: Lead Conversion Manager
Location: Lagos Mainland, Lagos
Job Type: Full time
Department: Growth
Job Description

We are looking for an exceptional PCM responsible for managing all the PCAs to ensure that prospects at the top of the funnel are followed through and helped through all various steps of the Champion recruitment process.

What You’ll Do

Ensure the Implementation of stated team and company strategies, goals, objectives and procedures
Enforce the use of appropriate methods, frameworks and channels to source for prospective drivers
Management of external relationships e.g. Corporatives and Transport Authorities
Optimize processes for effective and efficient budget use
Supervise and oversee the PCA team
Develop creative recruitment strategies, tactics, funnels and procedures, etc to attract and retain drivers
Ensure quick resolution of customer/driver problems and complaints to maximize satisfaction
Ensure quick resolution of customer/driver problems and complaints to maximize satisfaction
Coordinate and drive sales effort with the team, drive conversion of inbound lead sales opportunities
Analyze the territory/market’s potential, track sales and status reports and communicate same with business
Keep abreast of best practices and promotional trends
Communicate the recruitment goals and objectives to recruiters
Maintain the internal candidate database (e.g. including contact information, geographical locations, and availability for new work, etc)
Communicate with the team to determine the effectiveness of recruitment plans and strategies
Research and recommend new sources for the recruitment of active and passive candidates
Create candidates' personas, job descriptions, related materials as well as scout and ensure the documentation of candidates accordingly
Build networks to find qualified candidates and promote the company
Review applicants to evaluate their qualifications and whether they meet requirements
Manage and ensure that job inquiries are responded to
Coordinate the assessment of candidates' background information, objectives and personality
Keep abreast of existing/new market practices
Research new ideas and anticipate future threats and opportunities
Analyze, identify and suggest untapped candidate pools
Work with asset manager to provide a consistent supply of driver capacity through contracts
Support in the building of a strong Riders/Driver community
Delegate responsibilities to ensure staff members grow as capable participants.
Understand recruitment and selection relatedness to workforce planning and its implications for productivity
Promote the company's mission and values
Ensure the establishment and maintenance of a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations and business culture
Coaching, managing, counseling, appraising and disciplining employees
Developing, coordinating, enforcing and supporting systems, policies, procedures, and productivity standards
Ensure Constant update and maintenance of prospective driver candidates (successful and unsuccessful) database
Prepare weekly reports to the Executive on Leads generation, Pipeline data and conversion rate
Ensure the record of individual performance of each PCA is recorded and shared with Executive.

Requirements
What You’ll Need:

A Degree in Operations management, Supply Chain, Logistics or equivalent Degree
5+ years experience in sales, logistics, operations, channel development/ recruitment, preferably in a supervisory role
Hands-on experience with creating effective Pipeline generation and conversion strategies.
Strong working knowledge of developing orientation systems and tools
Excellent organizational skills and attention to detail
Track record of managing Partners and 3rd Party vendors for multiple clients
Strong knowledge of recruitment practices, metrics, and guidelines.
Detail oriented
Excellent leadership and project management skills
Superb sales and management skills
Excellent verbal and written communication skills
Track record of managing Partners and 3rd Party vendors for multiple clients
Strong knowledge of recruitment practices, metrics, and guidelines.
Able to initiate and maintain strong relationships with people from all types of background
Strong problem solver, with hands-on approach to plan and execute well
A start-up attitude- willingness to work hard to get things done
Ability to make discretionary judgment and to manage and impart confidential information
Experience in e-Commerce transport operations is an added advantage.

Benefits
What You’ll Get:

Competitive pay & benefits (plus stock options)
Premium Health insurance cover
Flexible work and hybrid working model
Consistent Learning and Development.

Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online

To apply for this job please visit apply.workable.com.

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