Human Resources Manager (Digital Health)

August 12, 2022

Job Description

  • Lagos

a Digital Health Social Enterprise - Black Pen Recruitment

Black Pen Recruitment – Our client is a digital health social enterprise that leverages technology, quality improvement, data, and behavioural science to provide self-care support to people living with chronic health needs. Their goal is to augment the knowledge and capability of healthcare providers and health consumers to ensure longer, happier, and healthier lives across sub-Saharan Africa. 
They are recruiting to fill the position below:

Job Title: Human Resources Manager (Digital Health)
Location: Lagos 
Job Type: Full-time

Lead development and implementation of people-centred strategies aligned with the company’s vision, mission, culture, core values, competencies and behaviours as we move towards geographical expansion and accelerated growth.
Work closely with the leadership team to develop and monitor new organizational design systems and processes aligned with the company’s growth and impact plans.
Lead, manage, and execute organization design efforts and help to create and execute a talent management strategy across business lines and help to lead change management projects. 
Drive all hiring, onboarding and retention efforts, end to end.
Ensure the organizational structure for the business is deployed efficiently and effectively to optimize the startup organization
Oversee execution of office and hub renovations to align with our people strategies.
Identify opportunities to architect effective and dynamic organizational designs and development interventions, promoting efficiency and team engagement. 
Develop meaningful and diverse succession plans.
Develop recommendations for organizational design and effectiveness to support scale
Drive people processes aligned with geographic expansion and oversee alignment across teams working on the same mission across multiple geographies.
Act as key contact for employee concerns and compliance related issues.
Harness data analytics and trained capabilities to predict opportunities and proactively design solutions and programs to optimize outcomes.
Lead employee wellness initiatives.
Utilize data and technology to support strategy and harness measures to track team engagement, performance, and retention
Be experienced working with diverse teams in order to build an environment that promotes equity
Proactively support and help to drive the startup operational structures required so that the company is functioning optimally from a regulatory and financial perspective.
Actively analyze business analytics to advise organizational priorities and decision-making pertaining to staffing, business development, and revenue growth
Leverage inhouse tools to facilitate KPI and performance management process amongst team
Facilitate weekly staff meetings and leverage Jira for meeting notes, owner assignment and timelines.
Oversee refinement and implementation of HR policies, procedures, and guidelines which will include topics such as health and safety, data protection, and security, onboarding, and help to research and develop these where nonexistent.
Work to ensure that that the program staff and consultants adhere to these policies, procedures and guidelines and surface any challenges or barriers
Help to develop recognition and rewards for staff
Support the cultivation of the culture of lean and continuous improvement within the team, engaging them to be an active part of the company’s evolution


Bachelor's Degree in Operations, HR, Management, Business or similar is required 
Masters Degree preferred 
Over 5 years of experience in an HR or operations role 
Experience with technology tools for HR, Operations or Project Management 
Problem-solving mindset. 
Experience and understanding of health and healthcare 
Exceptional communication, presentation and organizational skills. 
Experience in using technology platforms for project planning. 
Comfort in working with a global team and in a startup environment. 
Ability to adapt and put in the necessary work to maintain an early-stage startup. A recognition that the company is an early-stage startup so we work around the clock and are looking for you to work quickly and efficiently. 
A willingness to work super hard and problem-solve as a collective. 

Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online

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