Head of Retail Operations

January 5, 2023

Job Description

  • Lagos

Bboxx Limited

BBOXX is generating impact by improving customers’ quality of life through provision of affordable, clean and reliable energy solutions. Today, we offer pay-as-you-go solar power. Our aim is to expand rapidly to provide other modern utility services, such as cooking, internet access and water. We are constantly searching and realising innovative solutions to provide the best value services to our customers.

At the heart of BBOXX is our pioneering management platform, called BBOXX Pulse, which continuously collects data and insights, enabling us to provide our services to previously unreachable populations. BBOXX has installed more than 150,000 solar home systems, with a strong presence in Rwanda, Kenya, the Democratic Republic of Congo and Togo. BBOXX have over 600 employees across 9 global offices Rwanda, Kenya, the Democratic Republic of Congo and Togo, with its head office in the UK and its manufacturing operations based in China.
We are recruiting to fill the position below:
Job Title: Head of Retail Operations
Job ID: req1357
Location: Lagos, Nigeria
Reports to: Managing Director
Role Brief

As a Head of Retail Operations, you will be a core member of the country senior management team.
You will be working closely with the management team ensuring the retail targets are met.

What you can expect to be doing:

Ensuring each regional Retail person (RS,RM and RAM) meets their objective: sales, installation, and repossession
Creating plans with Retail team to meet targets
Implementing marketing and sales strategies using the local retail team
Suggesting changes to implementation plans
Creating expansion plan with Managing Director
Reporting on the performance of the retail network to the management team.

What we are looking for:

A Degree in Marketing and Sales or any other related field
Managerial and sales leadership experience with field and operation exposure 
Be willing to travel frequently
Be an expert with the Microsoft Office Suite
Have a valid driving license
Leading a team is a second nature: You have had a lot of professional experience leading a team. Managing conflicts and people is something you love! You achieve success through others, can manage the activities of others to guide them to a common goal, without necessarily doing everything yourself.
Strong communicator: It is easy for you to write reports and you raise issues when necessary.
You live to meet targets: You love challenges, you are driven to reach target. Failure is never an option. You have shown in the past an ability to meet targets independently and as a leader. You take charge of the situation, and do not wait for orders to get things done.
Experienced recruiter: You have built top performing sales team in the past and can show results.
Deliver and expect the best: At BBOXX, we all want to deliver extraordinary work in order to bring the solar revolution. We also expect others to do the same. You should have stories when you over delivered in your career.
Committed to amazing customer experience:  Going the extra mile for the customer is natural for you.
Strong solid business sense: you are highly analytical, grasp the numbers and their meanings, and plot appropriate course of action
Excellent verbal communication, listening and phone skills
Good motivational skills and enthusiasm
Experience in project management
Strong understanding of the solar market and dynamics
Strong customer focus
Ability to show understanding to customer need.

Bonus experience if you have it:

Financial Analytics Skill
Unit Economics
Experience leading teams in South and Northwest Nigeria.

Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online

At Bboxx, we celebrate our differences, and recognize the strength in the diversity of our people. We are a global employer who believe in providing opportunities for all its employees to unlock their potential regardless of background, age, sex, race, religion, or personal beliefs. 
We look to recruit individuals from all different backgrounds and encourage you to apply to roles you are passionate about, even if you need help from us to develop your skills.
We strive to create an inclusive environment and regularly celebrate the diversity of our people through events arranged by our Culture Committee.
Bboxx provides a workplace where you can be your authentic self and focus on our mission of transforming lives through access to energy!

To apply for this job please visit bboxx.csod.com.


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