FCV Field Service Engineer

November 3, 2022

Job Description

  • Lagos

Emerson Automation Solutions

Emerson is a global Technology and Engineering company providing innovative solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.
We are recruiting to fill the position below:
Job Title: FCV Field Service Engineer
Location: Lagos
Job Summary

To provide quality, professional and profitable after-sales support to the Emerson customer base in Middle East & Africa for all Emerson Final Control products.

Job Description

Based in Nigeria, the Field Service Engineer will be responsible for providing on-site hands-on technical service support on all Control & Actuated Valves, data interpretation, refurbishments, testing, site commissioning and site acceptance test
You will come from a strong Field Service background specially focused on Final Control products – Control Valves, DVC Positioner , Automated, Pressure Management, Isolation Valves and Actuation including Pneumatics, Electrics, Hydraulics, Gas over Oil, Mulitports and all other associated equipment.
You will have extensive knowledge in repairing processes for Control and Actuated valves and comprehensive working knowledge in digital communication protocols – HART, Fieldbus, Profibus, Modbus, FDT/DTM technologies, wireless  and be willing to travel throughout MEA.
However your main focus to service Major customer in country Nigeria. But not limited to it.

Job Responsibilities

Perform routine service maintenance tasks in accordance with customer requirements and as directed by designated service lead. 
Calibration, testing, troubleshooting and diagnostics of Final Control Products.
Perform system start-up and commissioning services on various Final Control Products as required.
Assembly of new equipment or repaired equipment when requested to do so.
Be a leader of any changes as business evolves and assist with implementation as necessary for process improvements.
Conduct onsite demonstration of final control product and take ownership for customer co-ordination.
Complete documentation of repair / testing / assembly activities – cause of failure, actions taken, parts used, labour hours, etc.
Diligently complete timesheets, site visit reports and all other documentation in a timely manner and in line with Emerson internal procedures.
Support Repair centers/ASP as and when  required.
Proactively identify Service / Product opportunities and assist service led sales.
Adhere to local and international Emerson trade compliance procedures in connection with all transactions and business practices.
Adherence to all safety, quality, company rules and regulations.
Participation and involvement in Safety, Quality and Activities Committees where requested.
Perform any other tasks as and when assigned by the designated local service lead or by any member of the MEA service management team.

Basic Qualifications

Bachelor’s Degree qualified in Engineering discipline (Instrumentation / Mechanical Preferred) and or Relevant experience and knowledge
5-10 years of experience in reputed valve industry
Strong field service background and solid experience with Control & Actuated valves and associated equipment
Prepared to work out of office hours to complete the task in hand when requested to do so.
Willing to travel extensively within Africa when requested to do so.
Able to self-manage and make experienced-based decisions on the job
Excellent Communications, Documentation and Service Report generation
Excellent personal discipline.

Preferred Qualifications:

Experience in Valves Field Service and working with industrial customers and EPC’s
Knowledge of analyzing, evaluating, diagnosing, and resolving equipment and process related problems are strongly preferred.
The successful candidate will have excellent communication, interpersonal and customer relations skills.
Driving License.

KFLA Competencies:

Action Oriented
Communicates Effectively
Customer Focus
Drives Results

Health & Safety:

Recognise and accept HSE Roles & Responsibilities as defined in Emerson’s Company Procedures.
Ensure effective leadership in HSE, leading by example and setting the direction for a successful health and safety program and creating a foundation for a positive safety culture.
Discuss Health and Safety first or at least early on the agenda of every meeting.
Ensure effective management of HSSE risks and impacts. Report all hazards, incidents and Near Misses in line with the MEA Emerson HSE incident policy. Active involvement in the investigation of accidents, near misses, incidents and ill health where required.
Conduct all HSE training assigned to you as an employee
100% utilization of the Emerson Safety App.
Failure to comply with Safety Management System and Health and Safety procedures will result in disciplinary procedures.

Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online

To apply for this job please visit hdjq.fa.us2.oraclecloud.com.


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