Customer Service Representative (Team Member)

August 30, 2022

Job Description

  • Lagos

Filmhouse Cinema Limited - Lagos & Rivers

Filmhouse Cinemas Limited is a dynamic film exhibition company. Our expertise are in the areas of: Cinema operations, management of sites, Ownership of sites, Consultancy for cinema development, Design Fit-out; Cinema project management, Film Distribution: Rights Acquisition, Booking into cinemas, and content development.
We are recruiting to fill the position below:
Job Title: Customer Service Representative (Team Member)
Locations: Victoria Island – Lagos and Port Harcourt – Rivers
Employment Type: Full-time
Job Description
Essential Duties and Key Responsibilities include the following and other duties as may be assigned:

Selling box office tickets, responding to queries reservations and sales.
Monitoring and maintaining cash flow, ensuring that there are no shortages.
Ensuring that guests are well guided to entrance and exit into the cinema.
Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.
Participating in briefings and other meetings as requested by the cinema manager.
Attend and participate in training sessions as required by managers and HR.
Contribute to increasing concession revenues.
Responsible in the arrangement and cleaning of designated areas.


The right candidate must have a minimum of OND from a recognized institution.
Excellent customer skill.
Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.

Additional Information:

Job knowledge
Customer Relation Skills
Negotiation & Networking Skills
Personal Credibility
Planning and Organizational Skills
Communication Skills
Analytical skills 

Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online

To apply for this job please visit


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