Analyst – Customer Acquisition and Compliance, Sales and Distribution (Borno)

December 14, 2022

Job Description

  • Lagos

MTN Nigeria

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the position below:
Job Title: Analyst – Customer Acquisition and Compliance, Sales and Distribution
Job Identification: 1802
Location: Borno
Job Category: MTN Level 2
Job Schedule: Full time
Division: Sales & Distribution
Reports To: Manager Customer Acquisition
Description

Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
Prepare monthly, quarterly and year to date (YTD) measurement reports.
Provide functional support to Customer Acquisition Manager
Evaluate performance measured against SIM registration channel objectives   in the following areas:

Trade Partner and Sub – Trade Partner  Environments
Walk-in-Centers
Mobile Lite 
Connect Stores and Connect Points
Other Sim Registration Agents

Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.

Educational Qualification

First Degree in Economics, Business Administration, Accounting or any related discipline
Fluent in English 

Experience:

3-7 years’ work experience comprising:
Experience working in a medium-sized organization:
Project  planning  and reporting, sales/marketing or related function
Experience using Data Mining Tools
Telecoms experience would be an added advantage

Application Closing Date
22nd December, 2022; 23:59
How to Apply
Interested and qualified candidates should:
Click here to apply online

To apply for this job please visit ehle.fa.em2.oraclecloud.com.

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