CRM Content Specialist (Growth)

June 3, 2022

Job Description

  • Full Time
  • Lagos
  • Applications have closed

FairMoney Nigeria

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.
We are recruiting to fill the position below:
Job Title: CRM Content Specialist (Growth)
Location: Lagos
Job type: Full – Time
Department: Marketing
Description

We need a mid-level candidate with experience in CRM Content Writing / Editing ensuring that best practice is adhered to for the medium being used & executing CRM campaigns (preferably for a Fintech, Bank or e-commerce brand).

Roles and Responsibilities

Deliver best in class CRM communications.
Build CRM journeys that follow up on customer activity.
The person must be able to analyse and report on the success of your campaigns, including conversion and provide insights in an engaging and measured way.
Understand the data requirements of campaigns to drive the highest possible performance.
Understand & create A/B testing campaigns.

Requirements

Bachelor’s Degree in a related field
At least 2-3 years experience in CRM
Technical expertise with CRM and analytical systems
Knowledge of online marketing methods and best practices
Organizational skills that will help to juggle competing demands between marketing, sales, customers, and management
Strong mathematical skills to analyze reports and work with large data sets
Attention to detail, to manage the integrity of the CRM data
Commercial awareness to understand the target market and design campaigns accordingly
Strong communication skills along with a customer-oriented attitude
Demonstrated ability to convey a sense of urgency, openness to new ideas, inclusion and diversity, integrity, customer focus, and respect.

Benefits

Private Health Insurance
Pension Plan
Training & Development
Performance Bonus

Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Recruitment Process

A screening call with the Senior Recruiter ~30 mins
Technical interview with the hiring manager ~30 mins

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